Ringing phones while serving customers in line? Never miss another sale.
Head Above Digital gives local storefronts, specialty shops, and service counters a 24/7 AI receptionist that answers routine questions, books consultations, and routes delivery couriers—so your team stays focused on the customer standing in front of them.
- ✓ Zero Line Interruptions
- ✓ 24/7 Front Desk AI
- ✓ Hands-Free SMS Booking
- Ring… ring… you're busy. We've got it.
Stop dropping tools to answer the phone.
In-Store Interruption Overload
Stop walking away from the register or a paying customer just to answer repetitive phone questions about directions, parking, or store hours.
After-Hours Revenue Loss
Customers call in the evening and on weekends. Instead of hitting voicemail, calls are answered right away—booking appointments and taking messages.
Automated Appointment & Fitting Booking
Books private consultations, fitting sessions, repair drop-offs, or service slots straight into your calendar.
Vendor vs. Shopper Smart Triage
Tells everyday shoppers apart from freight couriers, distributor reps, and stock deliveries—routing shipments straight to the back room.
Four steps from first ring to booked job.
- Step 1: Instant Intake24/7 natural conversational pickup
Zero dropped calls or abandoned inquiries during busy Saturday rushes or after closing.
- Step 2: Intelligent Triage & SchedulingFAQ answers & appointment booking
Answers store hours, location, and store policies while booking consultation slots directly to your calendar.
- Step 3: Instant SMS ConfirmationAutomated text message notification
Caller immediately receives SMS appointment details and parking instructions; the manager gets a call summary.
- Step 4: Tailored White-Glove OnboardingCustom storefront configuration
We write your call scripts, connect your calendar, and handle phone routing for you.
Storefront-Specific Capabilities
Instant SMS Confirmations
Texts customers booking confirmations, store directions, and arrival instructions the second they hang up.
Caller Follow-Up Texts
Every caller can get a short text recap of what was agreed, so nobody leaves a call unsure what happens next.
Smart Supplier & Courier Filtering
Freight deliveries and wholesale stock shipments are forwarded straight to backroom staff, keeping front lines clear.
Calendar Booking
Checks real openings before it books, preventing double-booking across fitting rooms, service bays, or consultation desks.
See how the dispatcher handles customers vs. suppliers.
- AI Dispatcher
“Thanks for calling Garibaldi Outdoor & Gear. Our staff is helping customers at the counter right now, but I can check store hours or book a gear fitting.”
- Caller
“Hi! Do you guys do custom boot fittings on Saturdays, and how late are you open?”
- AI Dispatcher
“We are open 9:00 AM to 6:00 PM on Saturdays. I have a 45-minute custom boot fitting slot open this Saturday at 11:00 AM or 2:00 PM. Which one works for you?”
- Caller
“Saturday at 11:00 AM please. My name is Sarah.”
- AI Dispatcher
“You are booked for Saturday at 11:00 AM, Sarah. I just texted you a confirmation and parking details.”
Sample call with example businesses, voiced by AI. Your receptionist uses your business name, your services and your hours.
Every website lead called back within 5 minutes.
The first business to call back usually wins the job. When someone fills in the form on your website, the Follow-Up Agent calls them, finds out what they need and books the estimate, drop-off or appointment—without you stopping work.
Called back in minutes
During your calling hours, every form gets a call within about five minutes. After hours, it calls as soon as you open.
Follows your rules
Asks your questions, sticks to the work and areas you cover, and never quotes a price you haven't approved.
Tries again, then texts
No answer? It tries again a couple of minutes later, then sends a text so the lead can call or reply.
Works with your current form
Connects to the form already on your website (Wix, WordPress, Squarespace and more), or we give you one.
- 12:14 PM · Website form sent
“Do you do bike fittings? Looking at a new road bike.”
- 22:16 PM · Follow-Up Agent calls
Asks about riding style and budget, shares fitting options.
- 32:21 PM · Booked
Fitting booked Saturday 11:00 AM. Store gets the details by text.
One flat plan. Less than the profit on a single missed job.
No per-seat fees, no setup charges and no long-term lock-in: a 3-month minimum, then month to month. Prices in US dollars.
24/7 AI Receptionist & Lead Dispatch
- 200 call minutes included every month (~100 to 130 typical trade calls).
- Predictable 100-minute add-on blocks at US$19 if your busy season spikes.
- Instant SMS confirmations to clients and live lead text summaries to you.
- Smart supplier & sub-trade routing straight to your parts desk or mobile.
- White-glove onboarding & direct phone support whenever you need changes.
Check your monthly call volume:
An estimate to help you decide, not a guarantee. Your dashboard shows your real minutes every month.
You don't need to be tech-savvy. We handle the whole setup.
We build your call flow, connect your calendar, test your line, and make changes for you whenever you want to adjust your hours or rates. Your customers keep calling the number they already have.